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Returns & Exchanges

RETURNS

We will gladly accept any full price item for a refund or exchange within 14 days of delivery. Returned merchandise must be unworn, unwashed, and without alterations.

All sale and gift cards are final sale. Final sale items may not be returned or exchanged. shipping and handling charges are not refundable.

Please include your order number, name, and email address, and ship all returns to the address below:

Church Street Cottage

Attn: Returns
37 Church Street 
Alpharetta, GA 30009
EXCHANGES
We are happy to offer free exchanges on all full-priced items. Please send us an email at 37churchstreetcottage@gmail.com for assistance with your desired exchange.
As soon as we confirm your exchange, we will email you a prepaid, printable return shipping label so you can quickly and easily mail the item you wish to exchange back to us for free. Once we receive the item, we will immediately send the new item your way with a shipping confirmation email and tracking number.
In order for an item to be eligible for exchange, merchandise must be unworn, unwashed, and without alterations.
QUESTIONS
Please contact 37churchstreetcottage@gmail.com if you have questions regarding returns or exchanges.
DISCLAIMER

Please allow 3 business days for a return or exchange to be processed once it arrives at our facility. when your item is received, we will credit the card used to make the original purchase minus shipping and handling.

Please note shipping and handling charges are not refundable.

We reserve the right to refuse the return of washed, worn, and damaged items, or any item returned after 14 days from original delivery.

Church Street Cottage will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery.